Bissell Vacuum Cleaner 12U9 User Manual

®
Spot  
Bot  
U S E R ’ S G U I D E  
1200/7887/12U9 SERIES  
3
Safety Instructions  
4-5 Product View  
6-7 Special features  
7-10 Operation  
11 Maintenance and Care  
12-13 Troubleshooting  
14 Consumer Services  
Replacement Parts  
15  
15  
Additional Accessories  
16 Warranty  
 
IMPORTANT SAFETY INSTRUCTIONS  
When using an electrical appliance, basic precau-  
tions should be observed, including the following:  
Do not use without tanks in place.  
Do not use a flammable or combustible liquid to  
Read all instructions before using your SpotBot™  
clean a floor.  
Do not modify the 3-prong grounded plug.  
WARNING:  
of fire, electric shock, or injury:  
Use indoors only.  
Use only BISSELL cleaning products intended for  
use in this appliance.  
to reduce the risk  
SAVE THESE  
INSTRUCTIONS  
GROUNDING  
Do not use for any purpose other than described  
in this User’s Guide.  
INSTRUCTIONS  
Use only manufacturer’s recommended attachments.  
This appliance must be connected to a grounded  
wiring system. If it should malfunction or break  
down, grounding provides a safe path of least  
resistance for electrical current, reducing the risk of  
electrical shock. The cord for this appliance has an  
equipment-grounding conductor and a grounding  
plug. It must only be plugged into an outlet that is  
properly installed and grounded in accordance with  
all local codes and ordinances.  
Do not handle SpotBot plug or appliance with  
wet hands.  
Do not put any object into appliance openings or use  
with blocked openings. Keep free of dust, lint, hair,  
and anything that may reduce air flow.  
Do not expose hair, loose clothing, fingers or body  
parts to openings or moving parts.  
Keep appliance on a level surface.  
Be extra careful when cleaning stairs.  
Do not allow to be used as a toy. Close attention is  
necessary when used by or near children.  
Grounded  
Outlets  
Do not pick up hot or burning objects, such as  
cigarettes matches or hot ashes.  
Do not pick up flammable or combustible materials (lighter  
fluid, gasoline, kerosene, etc.) or use in the presence of  
explosive liquids or vapor.  
Grounding Pin  
Do not pick up toxic material (chlorine bleach,  
WARNING:  
Improper  
ammonia, drain cleaner, gasoline, etc.).  
connection of the equipment-grounding  
conductor can result in a risk of electrical  
shock. Check with a qualified electrician or  
service person if you aren’t sure if the  
outlet is properly grounded. DO NOT  
Do not use appliance in an enclosed space filled  
with vapors given off by oil based thinner, some  
moth proofing substances, flammable dust, or  
other explosive or toxic vapors.  
Do not pull or carry by cord, use cord as a handle,  
close door on cord, pull cord around sharp corners  
or edges, run appliance over cord, or expose cord  
to heated surfaces.  
MODIFY THE PLUG. If it will not fit the  
outlet, have a proper outlet installed by  
a qualified electrician. This appliance is  
designed for use on a nominal 120-volt  
circuit, and has a grounding attachment  
plug that looks like the plug in the drawing  
above. Make certain that the appliance is  
connected to an outlet having the same  
configuration as the plug. No plug adapter  
should be used with this appliance.  
Do not use with damaged cord or plug.  
turn off all controls before unplugging.  
Unplug from outlet when not in use and before  
conducting maintenance and troubleshooting.  
Do not use SpotBot if it is not working as it  
should, has been dropped, damaged, left outdoors  
or dropped into water. Have it repaired at an  
Authorized Service Center.  
Unplug by grasping the plug, not the cord. Do not  
unplug by pulling on cord.  
This model is for household use only.  
Always connect to a properly grounded outlet; see  
grounding instructions.  
3
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Product view  
Clean/Solution Tank  
Dirty/Collection Tank  
Flex Hose Clip  
Spray Trigger  
Vacuum Flex Hose  
Release Button  
Optional Accessories:  
These items are available for purchase with your model. To order replacement parts, additional  
tools or formulas, please refer to page 15.  
®
TurboBrush  
Storage Tray  
64 oz.  
32 oz.  
32 oz.  
Little Green®  
Formula  
Pet & Odor &  
Stain Removal™  
Formula  
Oxy GEN2®  
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Product view  
Vacuum  
Suction Nozzles  
Hands Free  
Cleaning Brush  
Spray tip  
Cord Wrap  
Power Cord  
Vacuum Flex Hose  
Hands Free  
Cleaning Window  
tough Stain  
BrushStorage  
Keep plenty of genuine  
BISSELL Advanced Cleaning  
Formulas on hand so you  
can clean whenever it fits  
your schedule. Always  
use genuine BISSELL deep  
cleaning formulas. Non-  
BISSELL cleaning solutions  
may harm the machine and  
void the warranty.  
5
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Special features  
Front view  
Clean/solution tank  
Is located to the right of the unit when you  
are facing the unit.  
Automatic Smart System™ control paneI  
Located in the center of the unit and is where  
you will begin selection of the smart cleaning  
cycle you would like to use (detailed  
instructions on page 9).  
Dirty/collection tank  
Looking at the front of the unit, the dirty/  
collection tank is on the left side.  
Vacuum flex hose  
Wraps around the center of the unit. This  
serves as the travel path for dirty water and  
formula that is suctioned up into the dirty/  
collection tank.  
Spray trigger  
When cleaning in the manual mode, press  
the spray trigger to release water and  
formula onto the area to be cleaned.  
Underside view  
Handsfree cleaning brushes  
Provides cleaning action when using the surface  
stain or set-in handsfree cleaning cycles.  
Spray tip  
Water and solution are dispensed here when  
cleaning in the handsfree mode.  
Vacuum suction nozzles  
Provides suction path when using the  
handsfree cleaning cycles.  
Back view  
Handsfree cleaning brushes  
Provides an area to see the handsfree  
cleaning action.  
Flex hose clip  
Is attached to the unit and is a guide for the  
vacuum flex hose.  
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6
 
Special features  
Back view continued  
Tough Stain Brush™ Storage  
The Tough Stain Brush is conveniently stored  
on board.  
Power cord  
Has a three-prong plug and stores on the back of  
the unit around the oval cord wrap.  
NOTE: Unwrap the power cord completely  
before operating the unit.  
Cord wrap  
Serves as a guide for the power cord storage.  
The cord wrap can be gently pushed in during  
use.  
Operation  
Getting ready  
1. To fill the clean tank:  
A
B
A. Remove the clean tank by lifting it straight  
up and then away from the unit.  
B. Unscrew the cap at the bottom of the clean tank.  
There are 2 ways you can fill and use the tank:  
2. For common stains such as dirt, grime, pet,  
or oily stains, use the fill lines on the left  
side of the tank and fill with Little Green  
formula (trial sizes included) and water.  
2
3
3. For dye based stains such as coffee, fruit  
juices, cola and red wine, use the fill lines on  
the right hand side of the unit and fill with  
Little Green and Oxy GEN2 formulas (trial  
sizes included) and water.  
How to begin  
Using the Automatic Smart System™  
Tip:  
Before spot cleaning with  
the SpotBot's Handsfree  
feature, dry vacuum the  
area first.  
Your new SpotBot features an Automatic Smart  
System that takes the guesswork out of spot and  
stain cleaning. With the touch of a button, you  
can select the cleaning cycle to use your  
preferred method of cleaning.  
7
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Operation  
How to begin continued  
1. Surface Stain Cycle This cycle has been  
designed for stains that are on the surface of  
your carpeting and have not had time to  
penetrate deep in to your carpet fibers. This  
cycle will run for approximately 3 minutes.  
2. Set-In Stain Cycle Use on stains that have  
had a period of time to set-in and penetrate  
deep into your carpet fibers. These are typically  
the most difficult stain types to remove. This  
cycle runs for approximately 6 minutes.  
3. Manual / Hose By selecting this option you can  
clean spots and stains manually on surfaces  
such as upholstery, car interiors, stairs or  
Tip:  
wherever you have a need to clean manually.  
Some spots and spills  
require that you pick up the  
chunky debris with a rag  
or towel before you begin  
cleaning in the Handsfree or  
Manual cycles.  
4. Pause/Resume Is used to check the  
status of a cleaning cycle (Surface Stain or  
Set-In). If you hit the Pause button once, it  
pauses the cleaning cycle it is currently in.  
By pressing it one more time to Resume,  
you will pick up in the cleaning cycle  
where you left off.  
5. Heater (ProHeat models only) The SpotBot  
ProHeat gives you the ability to raise the  
water temperature for improved cleaning  
performance based on your cleaning needs.  
After pressing the heater button, the ring  
around the button will illuminate to indicate  
the heater is turned on.  
6. Stop By depressing the Stop button, you  
will stop your SpotBot in either the Surface  
or Set-In stain cycle. To begin cleaning  
again, you will need to select one of the 2  
cycles.  
7. Status Indicators Much like the  
dishwasher in your kitchen, the Status  
Indicators will instruct you regarding  
status within a cleaning cycle. You will  
hear changes in the sound of the machine  
at different points in a cycle. When your  
selected cleaning cycle is complete, the  
Finish light will illuminate and you will  
hear a “beep” every 5 seconds until you  
depress the stop button.  
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8
 
Operation  
To begin cleaning  
1. Plug your SpotBot in. The Power light will illumi-  
nate instructing you that there is power to the  
unit and it is ready to go.  
2. Place the filled Clean/Solution tank onto the  
unit.  
Handsfree cleaning  
1. Place the unit directly over the spot or stain,  
making sure the stain is in the center of the  
handsfree cleaning area.  
2. Select which cleaning cycle (surface stain or  
set-in) you would like to begin with. Your  
SpotBot will begin spraying, brushing and  
suctioning up the spots and stains, in its  
pre-programmed cycle. Both cycles have  
been tested and proven to deliver superior  
cleaning results, taking the guesswork out of  
cleaning for you.  
NOTE: If your unit has a built in heater (not  
standard on all models) press the heater  
button to turn on the heat feature.  
Tip:  
Some difficult stains may  
require that you run the  
cleaning cycle a second  
time.  
3. When the cleaning cycle you have selected  
is complete, the SpotBot will beep. The beep  
will continue until you hit the STOP button.  
4. Pick up the unit and check the area that  
was cleaned.  
5. If you have used Oxy GEN2, this chemical  
will continue to work for the next six to eight  
hours, cleaning your spots and stains all the  
way to the backing of the carpet.  
9
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Operation  
Manual/hose cleaning  
1. Remove the hose from the unit by  
depressing the release button.  
1
2a  
3
2. a. Remove the Tough Stain Brush from the  
back of the unit.  
b. Attach the Tough Stain Brush onto the  
grip of the flex hose.  
3. Select the manual/hose button on the  
2b  
control panel to start the SpotBot.  
NOTE: In manual mode, the SpotBot will not  
turn on until the grip is removed from the  
unit. If it is not removed within 30 seconds of  
pushing the start button, the unit will shut off.  
4. If your unit has a built in heater (not standard on  
all models) press the heater button to turn on the  
heat feature. Begin cleaning by holding the tool  
no more than six inches above the soiled surface.  
Depress the spray trigger for about 5 seconds  
to apply the cleaning solution to the soiled area.  
Release the trigger. Be careful not to over wet.  
5. Using the brush on the tool, gently scrub the  
soiled area for about 30 seconds or until the  
soiled area appears to be clean.  
6. To suction up the dirt and cleaning solution,  
position the suction nozzle over the cleaned  
area, apply downward pressure on the tool,  
and pull nozzle toward you. You should see the  
dirty solution pass through the nozzle. Continue  
until no more solution can be removed.  
Tip:  
one of the effective stain  
removing ingredients in oxy  
Gen2 is Hydrogen peroxide.  
Certain people may be  
affected by the product  
Normally, this step will require no more than  
one minute of back and forth passes.  
NOTE: In manual mode, the SpotBot is  
equipped with a safety feature which will  
shut the unit off after 30 minutes. Press  
start to resume cleaning.  
when it comes into contact  
with their skin; it may turn  
the skin white and/or cause  
tingling. Washing your hands  
after use and applying hand  
lotion will remove any  
7. If the stain is still visible, repeat steps 4-6  
as necessary.  
possible white discoloration.  
8. When the cleaning is complete, lightly drag  
the suction nozzle across the stain for about  
two minutes to further aid in drying the  
cleaned area.  
Tip:  
Check upholstery stuffing  
before cleaning. Colored  
stuffing may bleed through  
the fabric when it becomes  
wet.  
9. Press the Manual/Hose button to turn off  
the SpotBot.  
10. Unplug the machine, wrap the cord on the  
cord wraps and wrap the hose around the  
machine so that the wand can be placed in  
the holder for convenient storage.  
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10  
 
Maintenance and care  
Hose cleaning  
1. Before turning off the SpotBot, suction up  
clean water to thoroughly rinse out the  
inside of the vacuum flex hose. Then, lift  
the vacuum flex hose upwards to drain any  
remaining water into the dirty tank.  
2. Disconnect the cleaning tool from the  
vacuum flex hose by pushing down on the  
button lock and pulling straight off (do not  
twist tools to remove them).  
3. Once the tool is removed from the vacuum  
flex hose it can be cleaned by rinsing under  
clean running water.  
Storage  
1. Unplug the power Cord from the outlet. Wrap  
power cord around the cord wrap.  
2. Empty and rinse the dirty/collection tank  
after each use, or when dirty water reaches  
the indicated maximum fill line. To remove  
the tank, lift up the dirty tank latch and pull  
the tank out. Dump out the dirty water and  
rinse with clean. Replace the tank into the  
unit for storage. After using the SpotBot’s  
handsfree feature, wipe the window and  
brushing area with a soft cloth.  
Tip:  
If a significant amount of  
water and solution(s) remain  
in the clean tank, your unit  
can be stored with liquid in  
the clean tank. However, if  
you have added oxy GEN2  
into the clean tank, fresh  
oxy GEN2 should be added  
prior to the next use to  
3. If you were using your SpotBot manually, wrap  
the vacuum flex hose around the unit and  
secure the spray trigger into the receiver on the  
front of the unit.  
optimize performance.  
4. Store unit indoors at room temperature  
(40° to 110°F).  
Tip:  
Clean out the Black Valve  
periodically inside of the  
Dirty/Collection tank.  
11  
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Troubleshooting  
Handsfree Cleaning  
Cleaner will not run  
Possible Causes  
Remedies  
1. Power cord not plugged in.  
2. Blown fuse/tripped breaker.  
1. Check electrical plug.  
2. Replace household fuse or  
reset breaker.  
3. The unit is not sitting flat on the carpeting.  
3. Remove what is obstructing the  
floors surface.  
4. Vacuum Flex Hose is not snapped  
4. Check to make sure the Vacuum  
into place securely.  
Flex Hose is snapped into place.  
Unusual or Odd Noise  
Possible Causes  
Remedies  
1. Clean/Solution tank is out of fluid.  
1. Fill Clean Solution Tank.  
Reduced or No Spray  
Possible Causes  
Remedies  
1. Spray Tip clogged.  
1. Clean Spray Tip.  
2. Fill Clean/Solution Tank.  
2. Clean/Solution tank is out of fluid.  
3. Clean/Solution tank is not inserted  
3. Gently press the Clean/Solution  
Tank until you see “bubbles”  
into the unit securely.  
coming from the base of the tank.  
No Suction  
Possible Causes  
Remedies  
1. Tank is full.  
1. Empty tank.  
2. Dirty/Collection tank latch is not down.  
2. Push latch down, securely  
into place.  
3. Black Valve on the Dirty/Collection  
3. Replace Black Valve into Dirty/  
Tank is missing.  
Collection tank.  
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Troubleshooting  
Manual/Hose Cleaning  
Cleaner will not run  
Possible Causes  
Remedies  
1. Power cord not plugged in.  
2. Blown fuse/tripped breaker.  
1. Check electrical plug.  
2. Replace household fuse or  
reset breaker.  
3. Hose not removed from receiver.  
3. Remove Hose.  
Unusual or Odd Noise  
Possible Causes  
Remedies  
1. Clean/Solution tank is out of fluid.  
1. Fill Clean Solution Tank.  
Reduced or No Spray  
Possible Causes  
Remedies  
1. Spray Tip clogged on Tough Stain Brush.  
2. Clean/Solution tank is out of fluid.  
1. Clean Spray Tip.  
2. Fill Clean/Solution Tank.  
3. Clean/Solution tank is not inserted  
3. Gently press the Clean/Solution  
Tank until you see “bubbles”  
into the unit securely.  
coming from the base of the tank.  
No Suction  
Possible Causes  
Remedies  
1. Tank is full.  
1. Empty tank.  
2. Dirty/Collection tank latch is not down.  
2. Push latch down, securely  
into place.  
3. Black Valve on the Dirty/Collection  
3. Replace Black Valve into Dirty/  
Tank is missing.  
Collection tank.  
Thank you for selecting a BISSELL product.  
If you should happen to need assistance during assembly or operation, call 1-800-237-7691.  
Please do not return this product to the store.  
13  
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BISSELL Consumer Services  
For information about repairs or replacement parts, or questions about your warranty, call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday  
Saturday  
or write:  
8 a.m. — 10 p.m. Et  
9 a.m. — 8 p.m. Et  
BISSELL HOMECARE, INC  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
Or visit the BISSELL website - www.bissell.com  
When contacting BISSELL, have model number of cleaner available.  
please record your Model Number: ___________________  
please record your purchase Date: ___________________  
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event  
of a warranty claim. See Warranty on page 16 for details.  
Please register your new BISSELL product at  
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14  
 
Replacement parts  
Item  
Part No.  
Part Name  
1
203-6643  
203-6644  
203-6645  
000-0000  
Clean Tank Assembly (includes Cap/Insert)  
2
3
4
Clean Tank Cap  
Dirty Tank  
Hose Clip  
1
2
3
4
Additional assessories  
Item  
Part No.  
Part Name  
1
203-6651  
3" Tough Stain Brush  
2
203-6652  
TurboBrush®  
3
4
5
6
203-6653  
203-6654  
203-6655  
203-6647  
4” Upholstery Tool  
6” Wide Stair Tool  
Spraying Crevice Tool  
Storage Tray  
7
8
9
10  
11  
497  
499  
797  
799  
801  
64 oz. Little Green® Formula  
32 oz. Little Green® Formula  
64 oz Pet Odor & Stain RemovalFormula  
32 oz Pet Odor & Stain RemovalFormula  
32 oz Oxy GEN2®  
3
1
5
2
4
6
7/8  
9/10  
Earn Rewards Points!  
11  
To qualify you for discounts, rebates, and other BISSELL perks.  
15  
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Warranty - BISSELL SpotBot  
this warranty gives you specific legal rights, and you may also have other rights which may vary from state  
to state. If you need additional instruction regarding this warranty or have questions regarding what it may  
cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.  
Limited One Year Warranty  
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL  
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s  
option, free of charge from the date of purchase by the original purchaser, for one year any defective or  
malfunctioning part.  
See information below on "If your BISSELL product should require service".  
this warranty applies to product used for personal, and not commercial or rental service. this warranty does not apply to  
fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence,  
abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.  
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event  
of a warranty claim.  
If your BISSELL product should require service:  
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.  
If you need information about repairs or replacement parts, or if you have questions about your warranty,  
contact BISSELL Consumer Services.  
Website or E-mail:  
Use the “Customer Services” tab.  
Or Call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. - 10 p.m. ET  
Saturday 9 a.m. - 8 p.m. ET  
Or write:  
BISSELL Homecare Inc.  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
BISSELL HoMECARE, INC. IS Not LIABLE FoR INCIDENtAL oR  
CoNSEQUENtIAL DAMAGES oF ANY NAtURE ASSoCIAtED WItH tHE  
USE oF tHIS pRoDUCt. BISSELLS LIABILItY WILL Not EXCEED tHE  
pURCHASE pRICE oF tHE pRoDUCt.  
Some states do not allow the exclusion or limitation of incidental or  
consequential damages, so the above limitation or exclusion may not apply to you.  
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANtY  
tHIS WARRANtY IS EXCLUSIVE AND IN LIEU oF ANY otHER WARRANtIES EItHER  
oRAL oR WRIttEN. ANY IMpLIED WARRANtIES WHICH MAY ARISE BY opERAtIoN  
oF LAW, INCLUDING tHE IMpLIED WARRANtIES oF MERCHANtABILItY AND  
©2009 BISSELL Homecare, Inc  
Grand Rapids, Michigan  
All rights reserved. printed in China  
part Number 120-4100  
Rev 1/09  
Visit our website at:  
FItNESS FoR A pARtICULAR pURpoSE, ARE LIMItED to tHE oNE YEAR DURAtIoN  
FRoM tHE DAtE oF pURCHASE AS DESCRIBED ABoVE.  
Some states do not allow limitations on how long an implied warranty lasts, so the  
above limitation may not apply to you.  
NOTE: Please keep your original sales receipt. It provides proof of  
date of purchase in the event of a warranty claim  
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16  
 

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