HP Hewlett Packard Photo Printer B109 User Manual

HP Photosmart series - B109  
Apply sticker to printer.  
Important!  
Do NOT connect the USB cable until prompted by the software (Windows users only).  
Verify box contents  
1
2 Insert the CD for guided printer setup  
When you insert the CD, animations will guide you through the printer  
setup, including how to install ink cartridges and load paper.  
Notes:  
Software installation will proceed after you complete the guided printer setup.  
For computers without a CD/DVD drive, please go to www.hp.com/support to download and install the  
software.  
Printed in English  
© 2009 Hewlett-Packard Development Company, L.P.  
Cyan Cartridge  
178 or ꢀ64  
178 or ꢀ64  
178 or ꢀ64  
Magenta Cartridge  
Yellow Cartridge  
*Q8433-90109*  
*Q8433-90109*  
Q84ꢀꢀ-90109  
Black Cartridge  
178 or ꢀ64  
 
Get the most out of your HP Photosmart  
Find more information  
All other product information can be found in the electronic Help and Readme. Electronic Help includes  
instructions on product features and troubleshooting. It also provides product specifications, legal notices,  
environmental, regulatory, and support information. The Readme file contains HP support contact  
information, operating system requirements, and the most recent updates to your product information.  
To access the Electronic Help  
Windows: Click Start > All Programs > HP > Photosmart B109 series > Help.  
Mac OS x v10.4: Click Help > Mac Help, Library > HP Product Help.  
Mac OS x v10.5: Click Help > Mac Help. In the Help Viewer, select HP Product Help.  
Windows 7  
Windows 7 support information is available online: www.hp.com/go/windows7.  
Power specifications:  
Ink usage  
Power adapter: 0957-2269  
Note: Ink from the cartridges is used in the  
printing process in a number of different ways,  
including in the initialization process, which  
prepares the device and cartridges for printing,  
and in printhead servicing, which keeps print  
nozzles clear and ink flowing smoothly. In  
addition, some residual ink is left in the cartridge  
after it is used. For more information see  
Input voltage: 100 to 240 Vac  
Input frequency: 50-60 Hz  
Power Delivery Capability: 20W Average  
Note: Use only with the power adapter supplied  
by HP.  
Troubleshooting  
Setup Troubleshooting  
If the HP Photosmart does not turn on:  
1. Check the power cord.  
• Make sure the power cord is firmly connected to both the product and the power adapter.  
• If you are using a power strip, make sure the power strip is turned on. Or, try plugging the product  
directly into a power outlet.  
• Test the power outlet to make sure it is working. Plug in an appliance that you know works, and  
see if the appliance has power. If not, then there might be a problem with the power outlet.  
• If you plugged the product into a switched outlet, make sure the outlet is switched on. If it is  
switched on but still does not work, then there might be a problem with the power outlet.  
2. Unplug the power cord from the back of the product. Plug the power cord back in, and then press the  
On button to turn on the product.  
ꢀ. The product might not respond if you press the On button too quickly. Press the On button once. It  
might take a few minutes for the product to turn on. If you press the On button again during this time,  
you might turn the product off.  
4. If you have completed all of the steps provided in the previous solutions and are still having a  
problem, contact HP support for service. Go to: www.hp.com/support.  
 
Troubleshooting  
Windows  
Mac  
If you are unable to print make sure the product  
is set as your default printing device:  
If you are unable to print, uninstall and  
reinstall the software:  
Windows Vista: On the Windows taskbar,  
click Start, click Control Panel, and then  
click Printers.  
Windows XP: On the Windows taskbar,  
click Start, click Control Panel, and then  
click Printers and Faxes.  
Note: The uninstaller removes all of the HP  
software components that are specific to  
the device. The uninstaller does not remove  
components that are shared by other products  
or programs.  
Make sure that your product has a check mark  
in the circle next to it. If your product is not  
selected as the default printer, right-click the  
printer icon and choose “Set as default printer”  
from the menu.  
To uninstall the software:  
1. Disconnect the HP Photosmart from your  
computer.  
2. Open the Applications: Hewlett-Packard  
folder.  
ꢀ. Double-click HP Uninstaller. Follow the  
If you are still unable to print, or the Windows  
software installation fails:  
onscreen instructions.  
1. Remove the CD from the computer’s  
CD-ROM drive, and then disconnect the  
USB cable from the computer.  
To install the software:  
1. To install the software, insert the HP  
software CD into your computer’s CD  
drive.  
2. Restart the computer.  
ꢀ. Temporarily disable any software firewall  
and close any anti-virus software. Restart  
these programs after the product software  
is installed.  
4. Insert the product software CD in the  
computer’s CD-ROM drive, then follow the  
onscreen instructions to install the product  
software. Do not connect the USB cable  
until you are told to do so.  
2. On the desktop, open the CD and then  
double-click HP Installer.  
ꢀ. Follow the onscreen instructions.  
5. After the installation finishes, restart the  
computer.  
 
4
HP printer limited warranty statement  
 
5

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