Hotpoint Refrigerator HM312I User Manual

Instructions for Installation and Use  
Fridge / Freezer  
Model HM312I  
 
PRODUCT SAFETY  
ATTENTION  
7. Never put ice cubes just removed from the freezer into  
your mouth because they could stick to your mouth and cause  
burns.  
8. Never clean the appliance or perform maintenance without  
first disconnecting it from the electrical mains. Turning the  
Read your manual carefully since it contains instructions which  
will ensure safe installation, use and maintenance of your  
appliance.  
Your Refrigerator is built to International safety standards  
(EN60) and has been awarded the European approval mark  
(IMQ) for compliance with UK electrical safety requirements.  
It also meets the EC standards on the prevention and elimi-  
nation of radio interference (EC directive 87/308 - 02.06.89).  
thermostat knob to the  
setting does not suffice to break  
all electrical contact with the mains.  
9. Before having your old refrigerator picked up for disposal,  
remove or make inoperable any locking devices to prevent  
children who might play in or around the appliance from  
being locked inside.  
10. Before calling for service/assistance in the case of mal-  
function, consult the chapter entitled “TROUBLESHOOTING"  
to determine whether it is possible to eliminate the problem.  
Do not try to repair the problem by trying to access the inter-  
nal components of the appliance.  
1. This appliance must not be installed outdoors - not even  
in an area protected by a roof. It is extremely dangerous to  
leave it exposed to rain or storms.  
2. It must only be used by adults and exclusively to refriger-  
ate and freeze foodstuffs, following the instructions for use  
contained in this manual.  
3. Do not ever touch or handle the appliance with bare feet  
or with wet hands or feet.  
4. It is highly recommended that you do not use extension  
cords or multiple socket adapters. If the refrigerator is in-  
stalled between cabinets, make sure that the cord is not  
bent or dangerously pinched or compressed.  
11. If damaged, the power supply cord on this appliance  
must necessarily be replaced by our service centre because  
special tools are required for replacement.  
12. Do not use electric appliances inside the compartment  
for food storage, if these are not those recommended by the  
manufacturer.  
5. Never pull on the cord or the refrigerator to remove the  
plug from the wall socket - this is very dangerous.  
6. Never touch the cooling components within the appli-  
ance, especially with wet hands because this could result in  
injury.  
13. At the end of the functional life of your appliance –  
containing cyclopentane gas in the insulation foam and  
perhaps gas R600a (isobutane) in the refrigeration circuit –  
the latter should made safe before being sent to the dump.  
For this operation, please contact your dealer or the Local  
Organisation in charge of waste disposal.  
INSTALLATION  
To ensure that the appliance operates properly and to  
reduce energy consumption, it is important that the  
appliance is installed correctly.  
Electrical Connection and Earthing  
Before proceeding with the electrical connection, make sure  
that the voltage indicated on the rating plate, located within  
the freezer, corresponds to the mains voltage in your homeand  
that the socket is fitted with a standard earthing wire in ac-  
cordance with safety standards for 46/90 systems. If the socket  
is not fitted with an earthing wire, the manufacturer will not  
be held liable for any damages and/or injuries arising out of  
the use of the appliance. Do not use multiple sockets or  
adapters.  
Ventilation  
The compressor and condenser generate heat and, therefore,  
need to be ventilated properly. Areas not adequately  
ventilated are not suitable for this appliance. Therefore it  
should be installed in a room with an opening (eg. window)  
that provides the appropriate amount of air re-circulation. It  
is also important that the room is not too humid.  
Position the appliance in such a way that you can  
access the socket where it is plugged in.  
Away from Heat  
Avoid positioning the appliance in a place where it is directly  
exposed to sunlight or near an oven, hob or the like.  
Insufficient power?  
The electrical socket must be able to handle the maximum  
power load of the appliance, which is indicated on the rating  
plate located within the freezer.  
Before making the electrical connection ...  
After the appliance has been delivered, place it in the verti-  
cal upright position and wait at least 3 hours before inserting  
the plug into the socket in order to ensure that it functions  
properly.  
GB  
3
 
ELECTRICAL CONNECTION  
Your appliance is supplied with a 13amp fused plug  
that can be plugged into a 13amp socket for  
immediate use. Before using the appliance please  
read the instructions below.  
Fitting a new plug  
IMPORTANT:  
WIRES IN THE MAINS LEAD ARE COLOURED IN  
ACCORDANCE WITH THE FOLLOWING CODE...  
WARNING:  
THIS APPLIANCE MUST BE EARTHED.  
Green and Yellow  
Blue  
Brown  
-
-
-
Earth  
Neutral  
Live  
Replacing fuse covers:  
When replacing a faulty fuse, a 13amp ASTA  
approved fuse to BS 1362 should always be used  
and the fuse cover re-fitted.  
If the fuse cover is lost, the plug must not be used  
until a replacement is obtained.  
As the colours of the wires in the mains lead may  
not correspond with the coloured markings  
identifying the terminals in your plug, proceed as  
follows:  
-
Connect Green and Yellow wire to  
terminal marked 'E' or or coloured  
Green and Yellow.  
Replacement fuse covers:  
If a replacement fuse cover is fitted, it must be of  
the correct colour as indicated by the coloured  
marking or the colour that is embossed in words on  
the base of the plug.  
-
-
Connect Brown wire to terminal marked  
'L' or coloured red or brown.  
Connect Blue wire to terminal marked 'N'  
or coloured Black or Blue.  
Changing the plug:  
If a 13amp plug (BS 1363) is used it must be  
fitted with a 13amp fuse. A 15amp plug must be  
protected by a 15amp fuse, either in the plug or  
adaptor or at the distribution board.  
Removing the plug  
If your appliance has a non-rewireable moulded  
plug and you should wish to remove it to add a  
longer cable or to re-route the mains cable through  
partitions, units etc. please ensure that either:  
If you are in any doubt about the electrical  
supply to your machine, consult a qualified  
electrician before use.  
-
The plug is replaced by a fused 13amp re-  
wireable plug bearing the BSI mark of  
approval.  
or  
-
The mains cable is wired directly into a  
13amp cable outlet, controlled by a  
switch (in compliance with BS 5733)  
which is accessible without moving the  
appliance.  
CE Marking certifies that this appliance  
conforms to the following EEC  
directives :  
Disposing of the plug  
Low Voltage Equipment - 73/23/EEC &  
93/68 EEC  
Electromagnetic Compatibility  
89/336/EEC, 92/31/EEC & 93/68/EEC  
Cut off and dispose of the supplied plug if it does  
not fit your socket. The cable should be cut as close  
as possible to the moulded plug.  
Remove the fuse.  
WARNING:  
To avoid a shock hazard do not insert the  
discarded plug into a socket anywhere else.  
GB  
4
 
GET TO KNOW YOUR APPLIANCE  
A
A
Temperature control  
Fruit and Vegetable Crispers  
J
K
L
This is used to regulate the  
temperature in the two  
compartments with the  
following settings:  
Meat/cheese storage box  
Removable/Adjustable Shelves  
Hinged bottle rack  
The refrigerator is off;  
1 = minimum cold setting  
5 = maximum cold setting  
M
Removable door shelves with  
B
A
lid, with egg tray and lidded  
butter dish  
Removable miscellaneous  
shelf  
C
D
E
F
B
Compartment for a 2 litre  
bottle  
L
C
M
Removable door shelf for  
bottles  
C
L
Drain system for drawing off  
K
D
E
defrost water from freezer  
compartment  
J
Compartment for storing  
frozen foods  
G
I
H
G
H
G
Ice tray  
H
I
Compartment for storing  
frozen foods  
F
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5
 
GETTING YOUR APPLIANCE READY FOR USE  
After plugging in an switching on at the socket, make sure  
NOTICE  
the light is on inside the refrigerator compartment.  
Then turn the temperature control (A) to the 3 setting.  
After a few hours, you can place fresh food inside the  
refrigerator and frozen food inside the freezer.  
After the appliance has been delivered, stand it in the  
upright position and wait approximately 3 hours be-  
fore connecting it to the electrical outlet to guarantee  
that it operates properly.  
Before placing foodstuffs in the refrigerator or freezer, clean  
the interior well with warm water and baking soda.  
Fill ice trays and put them in compartment'H'.  
How to use the refrigerator compartment  
Do not be concerned about this! The refrigerator is operat-  
ing normally.  
The temperature control automatically regulates the  
temperature inside the appliance  
1 = minimum cold temperature  
5 = maximum cold temperature  
It is recommended that a medium setting be used.  
If the temperature control is positioned on higher settings  
while the refrigerator is heavily filled and the ambient tem-  
perature high, the appliance may run continuously, resulting  
in the formation of frost on the back cooling area. This will  
lead to an increase in energy consumption.  
To avoid this situation, just turn the temperature  
control to a lower setting so that the appliance  
defrosts automatically.  
To increase the amount of space, optimize arrangement and  
improve appearance, this appliance has a “cooling area”  
located within the back panel of the refrigerator compart-  
ment. When the appliance is operating, this panel may be  
covered with frost or droplets of water depending on whether  
the compressor is operating or not.  
Storing Food in the Refrigerator Compartment  
Food  
Storage Time  
2 or 3 days  
Location in the Refrigerator  
Wrapped meat and cleaned fish  
(use cling film or pack in plastic bags)  
On the shelf above the vegetable crisper  
(which is the coldest area).  
On the shelf above the vegetable crisper  
(which is the coldest area).  
Fresh cheese  
Eggs  
3 or 4 days  
1 month  
In special egg rack on door.  
On any shelf.  
Butter, margarine  
Cooked or precooked food  
(packed in air-tight containers and when cool store  
(
3 or 4 days  
3 or 4 days  
On any shelf.  
On any shelf.  
in refrigerator)  
Sausages, salami, sandwich meats in general, fresh  
pasta, custards,puddings, chocolates, cream pastries,  
bread, dry pastries, red tomatoes  
Bottled products, milk, drinks, yoghurt  
On special door shelves.  
In vegetable crisper.  
Fruits and vegetables  
What Not to Store in the Refrigerator  
Garlic (transmits odour), onions and leeks.  
Bananas (they will turn black).  
Citrus fruits.  
Potatoes and root vegetables (store in dark, dry places).  
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6
 
The side bottle rack can be used either for storing a bottle  
(Fig. 2) or several cans (2-4) placed horizontally (Fig. 3). If  
not in use, the bottle/can rack can be tipped up and away to  
make more room inside the refrigerator.  
- The air circulates naturally, with the colder air falling be-  
cause it is heavier. This is the reason why meat and cheese  
should be placed above the vegetable crisper.  
- Please follow our instructions carefully on maximum stor-  
age time: any food, even the freshest, will not remain edible  
for any extended amount of time.  
- Contrary to popular belief, cooked foods do not store any  
longer than raw food.  
- Do not store liquids in containers without covering them  
because this will lead to an increase in the level of moisture  
within the refrigerator, causing the formation of frost.  
- Be careful not to place containers (plastic or glass), food or  
other objects in direct contact with the cooling area of the  
back wall of the refrigerator. This could harm the food, in-  
crease energy consumption and facilitate the formation of  
condensate (on food, containers, etc.).  
Fig. 2  
Fig. 3  
- The refrigerator compartment is equipped with convenient,  
removable shelves (Fig. 1) which can be adjusted for height  
using the shelf guides. This allows you to place large items in  
the refrigerator.  
Fig. 1  
GB  
7
 
How to use the freezer compartment...  
- In order to freeze and then thaw foods optimally, it is rec-  
For the preparation of food to be frozen, please  
consult a specialized manual.  
ommended that you divide food into small portions so that  
they freeze quickly and uniformly. The packages should be  
clearly marked with the content and the date they were  
frozen.  
- Do not open the freezer door in the event of a power failure  
or malfunction. This precaution will slow the rise in tempera-  
ture within the compartment. If the door is not opened, frozen  
and fast-frozen foods will remain in their current state for  
approximately 9-14 hours.  
- Do not place full bottles in the freezer: they could easily  
burst because all liquids increase in volume when they freeze.  
- Fill ice trays so that they are no more than 3/4 full.  
- If the room temperature remains below 14°C for a long  
peraiod of time the freezer will not reach the temperatures  
required for storage and storage life will be shorter. In this  
case frozen food should be used within a relatively short  
period of time.  
- Food that has be thawed, even partially, must not be re-  
frozen: you must cook it in order to consume it (within 24  
hours) or to freeze it once again.  
- When freezing fresh foods, remember that they should not  
touch other previously frozen or deep frozen foods. Place  
the food that you wish to freeze in the top compartment,  
where the temperature will fall below -18°C, which is ideal  
for freezing food properly. Remember that proper conserva-  
tion depends on the speed of freezing.  
-The maximum amount of food you can freeze per day is  
indicated on the rating plate situated inside the refrigerator  
compartment.  
- When using the appliance for the first time, or after it has  
been turned off, you can place food into it only after it has  
been running for 6-8 hours. Then put the fresh food into the  
the appropriate compartments and turn the temperature  
control (A) to setting 3. Freezing will be complete after  
approximately 24 hours.  
-
During the freezing process, avoid opening the door of the  
freezer.  
Ice trays  
This new ice tray concept is exclusive to us. The ice tray is  
situated on the top part of the freezer drawers to ensure  
greater ergonomics and cleanliness and leave more room  
free inside the drawers : the ice no longer comes into contact  
with the food placed inside the freezer compartment;  
furthermore, dripping of water during filling is avoided (a lid  
to cover up the hole after filling with water is also provided).  
MAX  
WATER LEVEL  
Instructions for use (Fig. 4)  
Fill up the tray with water via the special hole up to the level  
indicated (MAX WATER LEVEL), taking care not to overfill,  
inserting excess water will lead to the formation of ice which  
could obstruct the exit of the ice cubes.  
If you do use an excessive amount of water, you will have to  
wait until the ice has melted, empty out the tray and re-fill it  
with water.  
Once you have filled the ice tray up with water through the  
hole indicated, turn it by 90 °. Thanks to the connected  
compartments, the water fills up the special shapes, after  
which you can cover the hole up with the special cap and  
place the ice tray in the inner door of the freezer compartment.  
Once the ice has formed, all you need to do is to knock the  
tray against a hard surface so that the ice cubes come away  
from their housing and come out of the same hole used to  
fill the tray with water. To make it easier for the ice cubes  
to come out, wet the outside of the tray.  
Fig. 4  
WARNING: every time you fill up the ice tray with water ,  
make sure that it is completely empty and that there are no  
traces of ice left inside it.  
The minimum time required for ice to form properly is  
approximately 8 hours.  
GB  
8
 
ENERGY SAVING TIPS  
- Keep the Door Closed  
- Install the Appliance Correctly  
Open your doors only when necessary, remember that every  
time you open the door most of the cold air will be lost. To  
bring bring the temperature back to the proper level, the  
motor must run for a considerable amount of time, consuming  
a substantial amount of energy.  
This means that the appliance should be installed away from  
heat sources or direct sunlight in a well ventilated room.  
- Correct temperature settings  
Set the refrigerator temperature to one of the middle settings.  
Very cold temperature settings will not only consume a great  
deal of energy but will neither improve nor lengthen the  
storage life of the food. Excessively cold temperatures may  
ruin vegetables and cheese.  
- Check the Door Seals  
Keep the seals clean and make sure that they fit tightly against  
the door. This alone will ensure that no cold air escapes.  
- No Hot Foods  
A container of hot food in the refrigerator will increase the  
temperature significantly, allow food to cool to room  
temperature before storing.  
- Do not Overfill  
Remember that proper storage of food requires good air  
circulation. Overfilling your appliance will hamper proper air  
circulation and overwork the compressor.  
- Check you appliance for build up of ice  
Check the thickness of the frost on the walls of the freezer  
and immediately defrost it if the layer becomes too thick.  
(see CARING FOR YOUR APPLIANCE).  
GB  
9
 
FOOD STORAGE  
Meat and Fish  
Tenderising  
(days)  
Storage  
(m onths)  
Food  
W rapping  
Thaw ing Tim e  
BeefRoast  
Lam b  
Tinfoil  
Tinfoil  
Tinfoil  
Tinfoil  
2 /3  
1 /2  
1
9 /10  
Notrequired.  
Notrequired.  
Notrequired.  
Notrequired.  
6
6
8
Pork Roast  
VealRoast  
1
Each piece wrapped in cling film and  
then in tinfoil(4 to 6 slices)  
Veal/Pork Chops  
6
Notrequired.  
Each piece wrapped in cling film and  
then in tinfoil(4 to 6 slices)  
Veal/Lam b C utlets  
M inced M eat  
6
2
Notrequired.  
In alum inium containerscovered w ith cling  
Film  
Freshly  
m inced  
Slow lyin refrigerator.  
Heartand Liver  
Sausages  
Plasticbgs
3
2
9
6
N otrequired.  
Film or Tinfoil  
C ling 
A s n ecessary.  
Chicken and Turkey  
Duck and Goose  
Tinfoil  
1 /3  
1 /4  
Veryslow lyin refrigerator.  
Veryslow lyin refrigerator.  
Tinfoil  
Pheasant,Partrige and  
W ild Duck  
Tinfoil  
1 /3  
9
Veryslow lyin refrigerator.  
Film  
Film  
Plastic bags  
Plastic bags  
Film  
Plastic bags  
GB  
10  
 
FOOD STORAGE  
Fruits and Vegetables  
Blanching  
Tim e  
Storage  
(m onths)  
Food  
Preparation  
W rapping  
Thaw ing Tim e  
In Containers (cover  
w ith syru p )  
In refrigeratorvery  
slow ly.  
Apples and Pears  
Peeland cut into slices.  
Peeland pit.  
2'  
12  
12  
Apricots,Peaches,  
Cherries and Plum s  
In Containers (cover  
w ith syru p )  
In refrigeratorvery  
slow ly.  
1 ' / 2 '  
Straw berries  
Blackberries and  
R a sp b e rries  
In Containers (cover  
w ith su g a r)  
In refrigeratorvery  
slow ly.  
Rinse and dry  
10 /12  
In Containers (add  
10% sugar)  
In refrigeratorvery  
slow ly.  
C ooked Fruit  
FruitJuice  
Cut,cook and strain.  
W ash , cu t an d cru sh .  
12  
In Containers (su g ar  
to ta ste )  
In refrigeratorvery  
slow ly.  
10 /12  
Rem ove leaves,cut head  
into sm allpieces and blanch  
in w ater and a little lem on  
juice.  
Plastic bags  
Cauliflow er  
2'  
12  
N ot require d .  
Cabbage and  
BrusselSprouts  
W ash and cutinto sm all  
pieces.  
1'/2'  
Plastic bags  
10 /12  
A t room tem perature.  
Peas  
Shelland w ash.  
2'  
2
12  
N ot require d .  
Notrequire d .  
Plastic bags  
French Beans  
W ash and slice ifrequired.  
Plastic bags  
10 /12  
Carrots,Peppers  
and Turnips  
Peel,w ash and slice if  
n ecessary.  
3'/4'  
Plastic bags  
12  
N ot require d .  
Plastic bags  
M ushroom s and  
Asparagus  
or  
Containers  
W ash,peeland cut up.  
W ash and m ince.  
3'/4'  
2'  
6
Atroom tem perature.  
A t room tem perature.  
Notrequire d .  
Plastic bags  
Spinach  
12  
Plastic bags  
or  
W ash and cutup in sm all  
pieces.  
Vegetable forSoups  
3'  
6 /7  
Containers  
Plastic bags  
Plastic bags  
GB  
11  
 
CARING FOR YOUR APPLIANCE  
Before doing any cleaning, disconnect the appli-  
ance from the electricity (by pulling out the plug or  
turning off the general switch in your home).  
Cleaning and Special Maintenance  
Before cleaning the appliance, first switch off and  
remove the plug from the socket.  
- Your appliance is manufactured with hygienic, odourless  
materials. To preserve these characteristics, always use sealed  
containers to store foods, in order to prevent spills which  
could stain and cause unpleasant, difficult to remove odours.  
- Use a water and bicarbonate solution to clean the appli-  
ance. Cean the interior and exterior with a sponge soaked in  
warm water and a sodium bicarbonate solution, which is,  
among other things, a good disinfectant. If you do not have  
any in the house, you can use a neutral soap.  
- DO NOT use abrasive detergents, bleach or deterents con-  
taining ammonia. NEVER use solvent based products.  
- All removable parts should be taken out and soaked in  
warm soapy water or detergent. Rinse and dry them  
thoroughly before putting them back in the appliance.  
- When the appliance is not used for a long time, remember  
to clean the interior and dry thoroughly, leave the doors open  
to prevent the formation of mould and unpleasant odors.  
- Replacing the light bulb. The bulb for lighting the interior of  
the refrigerator is located at the back of the thermostat box.  
When replacing the lamp, unplug the appliance from the  
electrical socket, unscrew the burned out lamp and replace  
it with another with a wattage no higher than 15W (fig. 7).  
Defrosting  
WARNING: do not damage the refrigeration circuit.  
Do not use mechanical devices or instruments other  
than those recommended by the manufacturer to  
speed up the defrosting process.  
How to Defrost the Refrigerator  
This appliance defrosts automatically and the water is chan-  
nelled to the back toward the drain installed for this purpose  
(fig. 5). Here, the heat produced by the compressor will make  
it evaporate. The only thing you must do is to periodically  
check and clean the hole of the drain, which is located be-  
hind the fruit and vegetable crisper, keeping it clear so that  
the water drains properly.  
How to Defrost the Freezer  
- Remember to regularly remove the frost with the scraper  
provided (do not use knives or metal objects).  
- If the frost is more than 15 mm thick, the freezer must be  
defrosted.  
Proceed as follows:  
-
-
Turn the temperature control (A) to the setting.  
Then wrap all the frozen and fast-frozen food in news  
paper, placing it either in the refrigerator or in a cool  
place.  
-
-
Leave the freezer door open so that the frost thaws  
completely.  
You can speed this process by placing containers of  
warm water in the compartment.  
The unit is provided with a system which allows the defrost  
water to be collected in a container to be placed beneath  
the unit (fig. 6).  
Fig. 7  
Fig. 6  
Fig. 5  
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12  
 
TROUBLESHOOTING  
Nothing works  
Check that:  
The mains switch in your home is on.  
There has not been a power cut.  
The plug is properly inserted in the socket and is switched  
on.  
If after all the checks, the appliance still does not operate or  
the problem persists, call Hotpoint Service (see KEY  
CONTACTS, back page) and inform them of: the type of  
problem, the abbreviation of the model name (Mod.) and  
the relative numbers (S/N) written on the rating plate located  
at the bottom left next to the vegetable crisper.  
The socket is working; try another appliance in the socket  
to check.  
The fuse in the plug is ok - if not replace it,  
(see ELECTRICAL CONNECTION).  
Never call on unauthorized technicians and always  
refuse spare parts which are not originals.  
The refrigerator and the freezer do not  
cool properly.  
Check that:  
The doors close well and that the seals are not damaged  
The doors have not been left open too long.  
The thermostat knob is on the correct setting.  
The refrigerator or freezer is not overfilled.  
The food inside the refrigerator is too cold  
Check that:  
the temperature setting is too low (or not the best).  
The food is not in contact with the back wall - which is the  
coldest part.  
The motor runs constantly  
Check that:  
the temperature control is on the correct setting.  
the doors have not been open continuously.  
The room temperature is too high.  
The appliance makes too much noise.  
The gas refrigerant produces a slight noise even when the  
compressor is not running (this is not a defect).  
Check that:  
The refrigerator is level.  
The appliance was installed between cabinets or objects  
that vibrate and make noise.  
There is water on the bottom of the  
refrigerator.  
Check that:  
The defrost drain is clear from any blockage (see fig. 5).  
GB  
13  
 
After Sales Service  
"No company is better positioned to offer an after sales service on a  
Hotpoint appliance than us - the manufacturer"  
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts  
and labour guarantee for the first 12 months. In addition to this you also have the advantage of free  
replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales  
service options:  
Repair Service and Information Help Desk  
UK: 08709 066066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number of your appliance  
Available 364 days a year with a fast, effective and value for money service. We have the largest white  
goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a parts  
and labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your appliance, our operators are on hand with  
help and advice.  
All this ensures that you will receive the best available after sales service possible.  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover  
plans to give you total peace of mind.  
Repair Protection Plan  
-
FREE service repairs for a single Hotpoint appliance during the period  
of cover.  
Kitchen Cover  
-
FREE service repairs for all your Hotpoint appliances less than 8  
years old.  
Genuine Parts and AccessoriesUK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
A wide range of genuine parts and accessories are available from our hotline or through our web site.  
Genuine parts and accessories, extended warranties and service repairs are all  
available on our web-site at:  
GB  
14  
 
Guarantee  
"Satisfaction guaranteed or your money back"  
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have  
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service or  
engineer to call. If the technical problem is not resolved under this guarantee, we will replace your  
machine or, if you prefer, give you your money back.  
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free  
replacement parts for the first 5 years (except microwaves, selected integrated appliances and cooker  
hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the  
following provisions that your appliance:  
Has been installed and used correctly in accordance with this instruction booklet.  
Has been used solely for domestic purposes and is located on domestic premises (ie. not for  
commercial or trade use).  
Has been properly connected to a suitable electrical supply voltage as stated on the appliance  
rating plate.  
Has not been subject to misuse, accident, modified or repaired by anyone other than one of our  
own service engineers.  
For pre purchase information on any other Hotpoint product call: 08701 50 60 70  
Recycling & Disposal Information  
As part of HotpointÕs continued commitment to helping the environment, Hotpoint reserves the right to  
use quality recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully.  
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the  
appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into  
a mains socket, and the door cannot be locked shut.  
GB  
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Key Contacts  
After Sales Service  
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in  
both the appliances and services we offer.  
Repair Service and Information Desk  
UK: 08709 066 066  
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the following information:  
Model number:  
Serial number:  
Extended Warranties  
UK: 08709 088 088  
(Open 8 to 8 Mon - Sun)  
Republic of Ireland: 1850 502 200  
Genuine Parts and Accessories  
UK: 08709 077 077  
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)  
Republic of Ireland: (01) 842 6836  
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.  
December 2002 Part no. FP132 - 01  
 
195.036.380.00  

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